Careers

Berry Aviation, Inc. San Marcos, Texas

Careers

Customer Service Representative (CSR)

    • Job Tracking ID: 512478-576389
    • Job Location: San Marcos, TX
    • Job Level: Entry Level (less than 2 years)
    • Level of Education: High School/GED
    • Job Type: Full-Time/Regular
    • Date Updated: May 18, 2017
    • Years of Experience: Less Than 1 Year
    • Starting Date: July 4, 2017
Invite a friend
facebook LinkedIn Twitter Email


Job Description:

About Us:

Berry Aviation, Inc. (BAI) is a trusted leader in private aviation, with a portfolio of services that includes Government, Private Charter, Scheduled and On-Demand Freight, Maintenance, and FBO operations. BAI was formed in 1983 in Austin, Texas. Shortly thereafter, in 1987, BAI extended its aviation services by becoming a Department of Defense CARB Approved Air Carrier with worldwide operating authority and has provided specialty aviation services to various branches of the U.S. Military and other U.S. Government organizations. BAI conducts CONUS and OCONUS operations with a fleet of over 31 aircraft, with past and current OCONUS operations including, Hawaii, Marshall Islands, Johnston Island, Afghanistan, Peru, and Africa.

Our customers include all branches of the U.S. Military, Fortune 500 companies, NASCAR teams, and other Part 135 and 121 Air Carriers. BAI has twice been awarded the U.S. Small Business Administration’s Award for Excellence. BAI has grown into a dynamic, customer-focused company with the knowledge, experience and manpower to operate on short notice with turnkey safe aviation services. All flight operations are conducted by comprehensively trained and experienced pilots working closely alongside our 24-hour dispatch personnel to maintain a thorough emphasis on safety and on-time arrivals.

We are experiencing continued success and growth as BAI is always expanding our operations into new markets. Services are provided with the utmost security and safety measures.

Berry Aviation, Inc. is a privately held certified small business employing approximately 200+ employees. Today the corporate headquarters that oversees the worldwide operation is located at the San Marcos Municipal Airport (KHYI) 1807 Airport Drive San Marcos, TX 78666.

Mission Statement:

'To continuously raise the bar for safety and customer satisfaction while demonstrating an uncommon ability to execute under the most challenging circumstances and the most difficult client requirements'.

SUMMARY OF POSITION:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • - Answer phone calls and transfer to requested parties around the company.
    - Maintain cleanliness and organization of the FBO.
    - Greet and interact with customers in a friendly and professional manner.
    - Maintain and update customer accounts as necessary.
    - Assist with placement of fuel and supply orders
    - Take payment information and assist customers with billing questions.
    - Place reservations for rental cars and hotel rooms upon customer request.
    - Complete sales paperwork on a daily or weekly basis.
    - Other duties as assigned by the Customer Service Manager or FBO Manager

Berry Aviation, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The Company will comply fully with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics.

All new employees will be required to verify employment eligibility in accordance with the Immigration Reform and Control Act. Berry Aviation participates in E-Verify.

For additional information:

Click here http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf to view the 'EEO is the Law poster.

Click here https://www.dol.gov/ofccp/regs/compliance/posters/pdf/ofccp_eeo_supplement_final_jrf_qa_508c.pdf to view the 'EEO is the Law' supplemental poster.

Experience and Skills:

Experience and Skills:

QUALIFICATIONS (PREFERRED):

  • Experience in customer service
  • Good communication skills
  • Must possess computer knowledge in Microsoft Word and Excel

PHYSICAL OR ENVIRONMENTAL REQUIREMENTS:

  • Must be able to lift 50lbs
  • Must have high situational awareness

Berry Aviation Corporate Office

 

Our Address:                            Hours of Operation:                   
1807 Airport Drive,                     Mon. to Fri. 8am to 5pm
San Marcos, TX, USA 78666     

 


 

Accreditation